Get to know us better


Over the years of helping many clients globally by successful implementation of CRM Solutions into their businesses and providing them with the best consultancy and support.

The founders at Prism Solutions realized that they need to share their refined implementation process with a larger demographic. Hence, Prism Solutions was formed with the sole objective of helping businesses to have a better more refined relation with their customers and to give businesses more control over their operations at a single integrated place.


We always start with understanding our client's need with a clear business objective to provide them with greater economic value.


20+
Certified
Developers

Our Focus



Transformation is the key to the future.


Healthcare



Banking



Communications




Consumer Goods



Manufacturing



Retail



Insurance


Every skill you acquire doubles your odds of success.



Scott Adams

  • It was the best deal we found after having looked at many alternatives. They are extremely patient, helpful and understanding. The communication was spot on, really satisfied with their services.
    Vivien Made
    UK
  • They handled the switching between products that gose on with high priorty projects poping up very well and always ready to jump in and assist/resolve any issues.
    Victoria Mottau
    Catasauqua, Pennsylvania
  • They have outstanding engineers, truly a wonderful team. I wish them nothing but the best
    Jane Leeper
    Mesa, Arizona
  • They did great job picking up different pieces of our new complex system without any complaints. They were never hesitant to put in extra hours for getting things done on time. The work was very quick and reliable and I highly appreciate their willingness to switch back on projects due to sudden change in our requirements.
    Mercedes Carroll
    Fishers, Indiana

Approach & Methodology


1Discovery/Blueprinting
Strategic Technical Assessments are designed to provide your organization with the information you need to analyze your budget, potential solution, timeline and business processes to ensure an effective technology deployment. Each of our technical assessments includes the key deliverables needed for a well-researched report which you can distribute to the decision makers within your organization. The result is enhanced clarity of perspective, direction, scope and budget related to your technology goals.
2Design

Through one-on-one interviews and workshops with key users and stakeholders, we develop a clear understanding of your goals on three levels. We focus first on your business goals and the key processes and workflows to support these goals. We then look at how these processes and workflows are best implemented in application terms. Lastly,we look at how these processes and workflows will specifically map to Salesforce™ and where there are gaps.

Only when we have developed this comprehensive understanding of your business do we go to work. The first major deliverable of the Prism Solution Methodology is your Project Workbook, a living document that details your project specifics, including needs and target functionality and the gaps in your existing solution.

3Business Architecture Design

In the Design Phase, Prism Solution teams meet with your subject matter experts to drill into your business process and workflow needs in a series of functional workshops. In addition to understanding the business functionality we can migrate your legacy data and develop any system integrations that are needed so you can incorporate into your final solution.

During these functional workshops we review the solution with your business users to ensure the highest quality outcome. A subset of your data is loaded giving your business users a hands-on experience to give us real-world feedback.

Armed with this feedback, we fine tune the functionality and workflow of the solution to meet your operational needs. We also focus on ensuring that your new business environment will be easy to use.

4Customized Development

We are serious about reducing your infrastructure cost so we provide services to develop your Enterprise Applications or Salesforce CRM add-ons on Force.com which is a 100% cloud-based service and doesn’t require any investment on infrastructure apart from an internet connection. Our focus is to always focus on the most cost-effective methods in order to minimize the cost to our clients. Using this method we build applications which are customized, flexible and robust.

We provide end-to-end support from understanding the business processes, documentation, development and deployment. Our application development framework is based on the industry standard quality processes like CMM & Agile.

5Quality Assurance & Testing
When all of the key functional, workflow and usability changes have been configured into the software we conduct systems and user acceptance testing to ensure that your highest priority business goals have been met. When we are positive this has been achieved we rebuild your solution to ensure optimum performance.
5Ongoing Support
We understand that the key to our clients success is not just implementation but even more importantly the ongoing support to ensure best practice system usability. As our clients work hard on growing their respective businesses we are here to assist in supporting your new salesforce.com application. Our team of certified technicians can provide a wide range of systems administration and support services (on demand) freeing you to focus on your core operations and do what you do best. You’ll get the quick response times you need, without the ongoing expense involved in building and maintaining your own internal support team. So whether you are an existing client or are looking for services to complement a CRM application installed by another vendor, we are here to help.

We Help You:

  • Set up new users and answer their questions
  • Resolve system problems
  • Reconfigure salesforce.com as your business evolves
  • Fine-tune your user interface
  • Monitor your system to ensure you have the latest feature releases and upgrades
We also offer a customized on-site, hands-on training sessions and a monthly administration subscription allowing you to focus on what is most important – your business.

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Contact us via the application form, by email or by phone.



Address

Civic Center, Model Town Extension Block M
Model Town, Lahore,
Pakistan


Call us

+92 333 441 8803

Our office:

Monday - Friday: 8:00 - 17:00 Saturday: 8:00 - 16:00

Write a message to us